PLEASE NOTE THAT AS A RESULT OF A COMPUTER SYSTEMS HACKING EVENT AT ROYAL MAIL, ALL INTERNATIONAL ORDERS ARE BEING DELAYED UNTIL FURTHER NOTICE.
To calculate the shipping cost for an order to your country, please see the video below that shows how to use the shipping estimator:
Most orders are shipped via Royal Mail's Tracked 48 service.
For larger or heavier orders, we use UKMail/DHL to deliver your package on a Next Working Day service.
Shipping is free to UK Mainland addresses for orders over £30.00, otherwise we charge £6.00 for Royal Mail Tracked 48 parcels and £12.00 for UKMail/DHL Nest Working Day.
RETURN OR EXCHANGE AN ITEM - OUR 100% MONEY BACK GUARANTEE
If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 90 days of receipt.
Returned items should be unused and must be returned in original packaging with any enclosed documentation.
We will issue a full refund on receipt, excluding the original delivery charge.
Alternatively, if preferred, we will exchange the item.
Goods will only be accepted for return if they are despatched within 90 days of delivery, unless we have notified you otherwise.
The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
The cost of returning the item to us is your responsibility.
Delivery charges are only refundable where goods are faulty and a refund is made.